Cost savings
Cover a 24/7 queue for about a third of the cost.
Monitoring is expensive because it is staffed around the clock, and most of what those people handle never needed a person. Orion AI removes the work, not just the screen time.
Annual cost of one L1/L2 queue
From $126K to $40K a year.
On a 24/7 roster, one queue costs about $126K a year. Automating the L1/L2 work removes about $100K of that. Platform licence and compute add about $14K, leaving a total of about $40K, a 68% reduction.
Because compute rather than headcount becomes the main cost driver, the cost curve flattens as alert volume grows.
Illustrative model at a blended fully loaded analyst cost for India and the Middle East. Unaudited. Actual saving varies by geography, queue complexity and automation coverage achieved.
Headcount
4.6 FTEs for one queue becomes about 1.
Round-the-clock coverage means nights, weekends, holidays and a buffer for the 40% annual attrition typical of high-alert teams. Orion AI replaces staffed shifts with oversight.
4.6 FTE
1.0 FTE
FTE split illustrative of a standard 24/7 roster. Sources: industry managed-services staffing models; published SOC alert research (2026).
Signal quality
10,000 raw events become 85 that reach a person.
Most monitoring cost is people reading alerts that never mattered. Orion AI suppresses the noise, correlates what remains into root-cause incidents, and fixes the routine ones without a ticket ever being worked by hand.
- 43% immediate reduction in alert noise
- 99.2% of raw events never reach a human queue
- 60% reduction in Tier-1 agent volume
- Seconds to first action on a routine case
What happens to 10,000 raw events in a day
Illustrative daily flow at a mid-sized enterprise estate; bars drawn to scale. Ratios reflect design targets and published deflection benchmarks, not a measured single-customer result.
First-line ticket volume
Eight in ten first-line tickets closed or fully prepared.
The deflection mix is Ameya's design target, not measured beta performance.
Beyond the payroll line
Availability is the larger half of the case.
Predictive failure prevention
Degrading optics, failing disks, memory leaks and capacity exhaustion are caught from the trend and fixed inside a change window rather than at 03:00. Outage avoided, not shortened.
Zero-touch self-healing
Automated runbooks isolate the fault and reroute traffic within seconds, before an end user or an SLA clock notices.
SLA protection
Consistent response quality across every hour of the roster removes the penalty exposure that comes from a thin night shift.
Continuous compliance
Configuration backup, drift detection and scheduled audit reporting keep the estate evidence-ready between audits, not just during them.
Downtime cost is an industry average across enterprise segments. The uptime figure is an architectural target that depends on the customer's redundancy design.
Side by side
Every dimension that carries cost moves your way.
| Dimension | Traditional NOC / SOC | With Orion AI |
|---|---|---|
| Coverage continuity | 24/7 human roster, with a seat filled on every shift | Always-on software plus a lean escalation team |
| Headcount efficiency | 4 to 5 FTEs for one queue | About 1 FTE of oversight across many queues |
| Routine-case response | Minutes to hours, and slower at 03:00 | Seconds, identical at 03:00 and 10:00 |
| Consistency & audit | Runbooks followed by hand, unevenly | Deterministic execution; every action logged and reversible |
| Cost scalability | Linear: growth means hiring | Sub-linear: driven by infrastructure, not headcount |
| Margin retained | Falls as volume rises | Compute replaces headcount as the main cost driver |
Commercial model
Priced on what the platform removes.
A subscription per monitored endpoint and per automated ticket, so the bill tracks the saving rather than a seat count. A one-time deployment and integration fee covers connector build-out, runbook onboarding and estate discovery. Support and upgrades are included for the first twelve months.
Land
A 60 to 90 day pilot inside one existing NOC delivery organisation.
Prove
Ticket deflection and cost per seat improve on your own contracts, measured in your numbers.
Expand
Roll out across a wider client base and new geographies.
Commercial terms are indicative and set per partner agreement. Bands and fees are quoted against the estate at the point of contract.
Measure it in your numbers
Start with a 60 to 90 day pilot.
Prove ticket deflection and cost per seat on your own queue, then decide how far to take it.